About Us
Our Mission
Our mission is to enhance the lives of our clients by providing high-quality, personalized care that promotes physical, emotional, and social well-being. We aim to exceed expectations, making a positive impact in our clients' lives.
Who We Are
VelvetHands Homecare is a homecare service dedicated to providing compassionate and comprehensive care for adults requiring non-medical assistance and supervision. These include those recovering from surgery, those with mobility challenges, and elderly adults facing difficulties with daily tasks. We are a team of highly trained and experienced caregivers who are committed to promoting independence, dignity, and quality of life for our clients.
Our Vision
Our mission is to enhance the lives of our clients by providing high-quality, personalized care that promotes physical, emotional, and social well-being. We aim to exceed expectations, making a positive impact in our clients' lives.
Reliability
Reliability is a core tenet of our service philosophy. We pledge to always be there for our clients and their families, providing consistent and dependable care. From punctuality to the consistent quality of care, we understand the importance of trust in our field and strive to build it with every interaction.
Compassion
At VelvetHands Homecare, compassion is the cornerstone of our operations. We understand that our clients are in a vulnerable phase of life, which is why we approach every interaction with empathy and kindness. We go beyond just fulfilling their physical needs, by providing emotional support and companionship, helping to alleviate feelings of loneliness and isolation.
Integrity
Integrity is the backbone of our operations. We uphold the highest ethical standards in all our interactions, whether it's with our clients, their families, or our employees. We operate with transparency, honesty, and fairness, ensuring we always put our clients' best interests at heart.
Focus on Relationships First
At VelvetHands, we believe in the power of relationships. We view ourselves as an extension of our clients' family. We take the time to know each client personally, understanding their preferences, hobbies, and stories. This helps us provide a more personalized, enjoyable, and effective care experience.
Quality
Quality is non-negotiable for us at VelvetHands Homecare. We are committed to providing the highest level of home care services, customized to the unique needs of each client. From caregiver training to client satisfaction, we maintain rigorous standards to ensure we deliver the best possible care.